FAQ

Frequently Asked Questions

Services and Logistics
Zonal Logistics offers both domestic and international deliveries.
Within the range of domestic delivery options, there are different types of service options which have a bearing on the cost of delivery based on the area, the speed of turnaround and the weight of the parcel
 
What are the limitations and restrictions on Shipments?
Should your Shipment be heavier than 30 kilograms or have greater dimensions, please call your nearest Zonal Logistics Hub to ascertain whether we can attend to the Shipment.

How to pack a parcel

You are responsible for packing and sealing the parcel.

Zonal Logistics will provide, free-of-charge, courier Flybags for ease of sealing. Please request bags from your account executive.

Labelling

Place the shipping label with the recipient's full address on the most visible side of the container away from any folds or seams.

There is no limitation on the number of Parcels in a Shipment, so all you have to do is to control the weight of each parcel.

Packaging guidance

Cushioning

Choose cushioning of appropriate density and thickness and use enough to fill all void spaces in your shipping container

Boxing

Select an appropriate container that is large enough to accommodate the proper thickness of cushioning material.

Sealing

Apply at least three strips of packing tape (no duct or masking tape) to the top and bottom sides of the container using the H taping method.